FESCO Bill Online
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Faisalabad Electric Suppy Company – Serving & Districts
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Reference No. & Consumer ID Due Date Tariff Rates Bill History Complaint Helpline
⚡ FESCO Bill Checker Faisalabad
Enter your 14‑digit FESCO reference number. We'll open the official portal and copy your number automatically.
FESCO Bill Calculator NEPRA 2025
Faisalabad Electric Supply Company — estimate your monthly electricity bill
Consumer details
Units consumed this month
Monthly adjustments (check your latest bill)
Bill summary
Energy charges
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Fixed charges
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Taxes & duties
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Total payable
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Energy cost (slabs)—
Fuel Cost Adjustment (FCA)—
Quarterly Adjustment (QTA)—
Fixed / customer charge—
Electricity duty (1.5%)—
GST (17%)—
TV licence fee—
Total payable—
Slab-by-slab breakdown
| Units range | Rate (Rs/kWh) | Units in slab | Charge (Rs) |
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Employees Services
What Is FESCO?
FESCO stands for Faisalabad Electric Supply Company, one of the ten electricity distribution companies (DISCOs) that emerged from the unbundling of WAPDA’s power wing. FESCO operates under Pakistan’s Ministry of Energy (Power Division) and is regulated by the National Electric Power Regulatory Authority (NEPRA) under its Distribution Licence.
FESCO is responsible for distributing and supplying electricity to roughly 5.4 million consumers, covering a population of more than 26 million people across central and northern Punjab. Its core mandate — as set out in its mission — is to provide reliable, affordable and safe electricity, with a particular focus on keeping the region’s industrial and agricultural sectors competitive.
FESCO Service Area & Districts
FESCO’s geographical service territory includes the following districts:
District | Notes |
Faisalabad | Head office and largest consumer base; major industrial hub |
Jhang | Mixed domestic, agricultural, and industrial load |
Toba Tek Singh (T.T. Singh) | Predominantly agricultural and domestic |
Chiniot | Domestic and small industrial (textile, hardware) |
Sargodha | Agricultural belt, citrus farming region |
Mianwali | Domestic and agricultural, lower density |
Bhakkar | Predominantly rural and agricultural |
Khushab | Mixed domestic, industrial (cement, salt), and agricultural |
FESCO at a Glance
Metric | Detail |
Full name | Faisalabad Electric Supply Company (FESCO) |
Parent framework | Ex-WAPDA Distribution Company (XWDISCO) |
Regulator | NEPRA (National Electric Power Regulatory Authority) |
Consumers served | ~5.4 million |
Population covered | 26 million+ |
Districts covered | 8 (see table above) |
Bill check requirement | 14-digit Reference No. or 10-digit Customer ID |
Complaint helpline | 118 (toll-free, nationwide DISCO complaint line) |
FESCO Cities
| Faisalabad District | Faisalabad City, Jaranwala Chak, Jhumra Saddar, Tandlianwala, Sammundari |
| Sargodha District | Sargodha City, Sillanwali, Sahiwal, Bhera, Shahpur, Bhalwal, Kot Momin |
| Jhang District | Jhang City, Ahamd Pur Sial, 18-Hazari, Shorkot |
| Toba Tek Singh District | Toba Tek Singh City, Pir Mahal, Kamalia, Gojra |
| Bhakkar District | Bhakkar City, Darya Khan, Mankera, Kallur Kot |
| Khushab District | Khushab City, Noorpur Thal, Naushera, Quaidabad |
| Mianwali District | Mianwali City, Isa Khel, Piplan |
| Chiniot District | Chiniot City, Lalian, Bhowana |
How to Check Your FESCO Bill Online (Step-by-Step)
Checking your FESCO bill online takes less than a minute once you have the right number in front of you. Here’s exactly how to do it:
Step 1 — Find Your Reference Number or Customer ID
Pick up your most recent FESCO paper bill. In the billing details box (usually top-left), you’ll see two numbers:
- A shorter 10-digit Customer ID (sometimes called Account Number / Ref ID)
- A longer 14-digit Reference Number, used for online checking and most mobile-wallet/bank payments
Either number works with the checker above — pick whichever is clearer on your bill.
Step 2 — Enter It in the Checker Above
Scroll back to the FESCO Bill Checker widget at the top of this page. Select whether you’re entering a Reference Number or Customer ID using the toggle, then type the digits carefully — the live counter helps you confirm you’ve entered the full number.
Step 3 — Click “Check Bill”
The tool fetches your current bill record. Within a few seconds, you’ll see:
- Consumer name, address, and tariff category
- Meter reading details (previous reading, current reading, units consumed)
- Full charges breakdown (tariff amount, GST, FPA, FC Surcharge, ED, TV fee, arrears if any)
- Total amount payable, due date, and amount payable after due date
- Payment status (Paid / Unpaid)
Step 4 — View, Download, or Print
From the results screen, you can:
- Click View Full Bill to see the complete bill layout exactly as it would print
- Click Download PDF to save a duplicate copy for your records
- Click Print Bill to send it straight to your printer (or “Save as PDF” from the print dialog if you don’t have a printer)
That’s it — no login, no OTP, no app download required.
Where to Find Your FESCO Reference Number & Customer ID
This is the most common point of confusion, so here’s a clear breakdown:
- Customer ID — a 10-digit number, usually printed just above or beside the Reference Number, in the same billing-information box. Sometimes labelled “Ref ID” or “Account No.”
- Reference Number — a longer 14-digit number, typically printed in bold near the top-left corner of the bill, often inside a highlighted box. This is the number most online portals, JazzCash, EasyPaisa, and bank apps ask for.
Tip: If you’ve lost your paper bill entirely and don’t know either number, visit your nearest FESCO Customer Services Centre with your CNIC — staff can look up your account using your name, address, or meter number.
Understanding Your FESCO Electricity Bill — Line by Line
A FESCO bill can look intimidating with all its codes and abbreviations. Here’s what each section actually means.
1. Customer & Meter Information
This block contains your name, billing address, tariff category (e.g., A-1 Residential, A-2 Commercial), sanctioned load, meter number, and feeder/circle information. Always check that your name and tariff category are correct — an incorrect category (e.g., being billed as commercial when you’re a residential consumer) can significantly inflate your bill and is grounds for a request for correction.
2. Meter Reading & Units Consumed
- Previous Reading — the meter reading recorded at the end of the last billing cycle
- Current Reading — this month’s meter reading
- Multiplier (MF) — for some industrial/commercial meters, readings are multiplied by a factor (common for CT-operated meters)
- Units Consumed (kWh) — (Current Reading − Previous Reading) × Multiplier
If your units consumed look unusually high compared to previous months, check the bill history (see below) before assuming it’s an error — but if it’s clearly abnormal, this is your starting point for a billing complaint.
3. Tariff & Slab Rate
Your tariff category (domestic, commercial, industrial, agricultural, or general supply) determines which NEPRA-notified rate table applies. Within domestic tariffs, the per-unit rate increases in slabs based on total monthly consumption — lower-consumption households (especially “lifeline” consumers using up to 50 units/month) pay heavily subsidized rates, while higher-consumption households pay progressively more per unit. See the full tariff table below.
4. GST (General Sales Tax)
A government sales tax is applied to the electricity charges portion of your bill. The rate is set by federal tax policy (commonly 17% for most non-lifeline consumer categories) and can change with the annual Finance Act — lifeline consumers are typically exempt or pay a reduced rate.
5. FPA (Fuel Price Adjustment) / Fuel Cost Adjustment
FPA (also referred to as Fuel Cost Adjustment, FCA, or Quarterly Tariff Adjustment, QTA, depending on the mechanism) is a variable charge that reflects the actual cost of fuel used to generate electricity in a given month or quarter compared to the cost assumed in the base tariff. It can be a positive charge (you pay extra) or a negative adjustment (you get a discount) — in mid-2026, for example, NEPRA approved a multi-rupee-per-unit reduction for several months as relief to consumers. This is why your per-unit cost can vary noticeably month to month even if your tariff slab hasn’t changed.
6. FC Surcharge (Financing Cost Surcharge)
A fixed surcharge, approved by NEPRA, is meant to cover financing costs related to the power sector’s circular debt. It’s applied per unit and is separate from FPA.
7. Electricity Duty (ED) & TV Fee
- Electricity Duty — a provincial government levy, typically a small percentage of the energy charges.
- TV Fee (PTV Licence Fee) — a flat monthly fee (commonly Rs. 35 for domestic consumers) collected on behalf of Pakistan Television, regardless of whether you own a TV.
8. Arrears & Late Payment Surcharge (LPS)
- Arrears — any unpaid balance carried forward from previous bills.
- Late Payment Surcharge (LPS) — a penalty automatically added if you pay after the due date. This is why FESCO bills show two amounts: the amount payable by the due date and a higher amount payable after the due date.
9. Net Payable & Due Date
The Net Payable Amount is the bottom-line figure — the sum of energy charges, taxes, surcharges, and any arrears, minus any adjustments. The Due Date is the last date to pay the lower amount; missing it triggers the late-payment amount shown alongside it.
FESCO Bill History — View Your Last 12 Months
After checking your bill, this section displays a simple chart of your units consumed and the amount payable over the past 12 months. Why this matters:
- Spot seasonal patterns — most households see a sharp jump in summer (June–August) due to air conditioning and a dip in winter.
- Catch billing errors early — a sudden spike that doesn’t match a real change in usage (no new appliances, same household size) is worth raising with FESCO before you pay.
- Track payment status — quickly see which months were paid on time and which had a late surcharge applied.
- Budget better — knowing your typical summer peak helps you plan for it in advance.
FESCO Bill Payment Methods
Once you've checked your bill, here are every way you can pay it:
Mobile Wallets — JazzCash & EasyPaisa
- Open the JazzCash or EasyPaisa app.
- Go to Bill Payments / Utility Bills.
- Select Electricity → choose FESCO.
- Enter your 14-digit Reference Number.
- Confirm the displayed amount and complete payment with your PIN.
You’ll receive an instant confirmation SMS/receipt — keep it as proof of payment.
Mobile & Internet Banking
Most major banks support FESCO bill payment through their apps and web portals, including:
- HBL Mobile / Konnect
- UBL Digital
- MCB Lite / MCB Digital
- Meezan Bank App
- Allied Bank (ABL)
- Bank Alfalah
- National Bank of Pakistan (NBP)
The process is broadly the same: Utility Bill Payment → Electricity → FESCO → enter Reference Number → Confirm.
ATM Payment
Most 1-Link-connected bank ATMs offer a “Utility Bill Payment” option on the main menu. Select Electricity, choose FESCO (or enter the reference number directly if prompted), confirm the amount, and collect your receipt.
Over-the-Counter Payment
- Designated bank branches (cash or account debit)
- NADRA e-Sahulat franchises
- JazzCash / EasyPaisa retail agent shops
Tip: Online and app-based payments are typically reflected in FESCO’s system within minutes to a few hours, which helps you avoid late payment surcharges if you’re paying close to the due date — over-the-counter payments can sometimes take a day or two to reflect.
Requirements & Process For
FESCO New Connection
Need a new electricity connection for a home, shop, or factory? Here's what's involved.
Required Documents
Document | Domestic | Commercial/Industrial |
CNIC copy of the applicant | ✅ Required | ✅ Required |
Proof of ownership/tenancy agreement | ✅ Required | ✅ Required |
Recent passport-size photographs | ✅ Required | ✅ Required |
Copy of a neighboring consumer’s bill (for site reference) | Often required | Often required |
Load requirement/wiring completion certificate | ✅ Required | ✅ Required |
No Objection Certificate (NOC) | Not usually needed | Often required, depending on load/location |
Business registration documents | — | Often required |
Application Process (General Overview)
- Submit the application form along with required documents at your nearest FESCO Sub-Divisional Office (or via the relevant online portal where available).
- Pay the prescribed application/processing fee.
- FESCO conducts a site visit/feasibility survey to assess load availability on the local network.
- Once approved, you’ll receive a demand notice specifying the connection cost (service line, meter, security deposit, etc.).
- After payment of the demand notice, FESCO schedules meter installation and energizes the connection.
Three-Phase Connections
Three-phase meters are typically required for:
- Factories and heavy machinery
- Large commercial buildings (malls, plazas)
- Properties with high simultaneous load (multiple ACs, motors, etc.)
Approval for three-phase connections generally involves additional technical review and may take longer than single-phase domestic connections.
Change of Name, Ownership Transfer & Tariff Category Change
If you’ve bought a property with an existing connection, or your usage pattern no longer matches your billed category, you can apply for:
- Name transfer — updating the account to the new owner’s name (requires sale deed/transfer documents + both parties’ CNICs)
- Tariff category correction — e.g., switching from commercial to domestic if the property’s use has changed
- Load enhancement/reduction — adjusting your sanctioned load to match actual usage
FESCO Complaint Registration Helpline Numbers
Something's wrong with your bill, meter, voltage, or supply, here's how to escalate it:
Issue Type | Where to Go |
General complaints (billing, meter, voltage, outages) | Call 118 (toll-free helpline) |
Billing disputes/overbilling | Visit your nearest FESCO Sub-Divisional/Customer Services Centre with your bill and CNIC |
Meter faults/tampering reports | Report to your local linesman or Sub-Division office |
New connection/load enhancement queries | FESCO Sub-Divisional Office for your area |
Net metering applications | FESCO Net Metering Cell / relevant Sub-Division |
Bill Correction Process
In the case of incorrect reading, wrong tariff category, or unexplained spike:
- Visit your nearest FESCO Customer Services Centre.
- Bring: CNIC copy, the disputed bill (or its reference number), and previous bills for comparison.
- Submit a written application explaining the discrepancy.
- FESCO may schedule a re-checking of the meter or a field inspection.
- If the complaint is upheld, a corrected/revised bill is issued, and any overcharge is typically adjusted in a subsequent bill.
Electricity Saving Tips for a Lower FESCO Bill
Small habit changes can meaningfully reduce your monthly units — and potentially keep you in a cheaper tariff slab:
- Switch to LED bulbs — they use up to 80% less energy than incandescent or even CFL bulbs.
- Set ACs to 24–26°C instead of full-cold — every degree lower can add 3–5% to your AC’s power draw.
- Use inverter ACs and fans — inverter technology cuts compressor/motor power consumption significantly versus non-inverter units.
- Unplug devices on standby — TVs, routers, chargers, and microwaves still draw “phantom” power when plugged in.
- Service your AC and fridge regularly — dirty filters and coils make compressors work harder and consume more electricity.
- Avoid running heavy appliances during evening peak hours (typically 6 PM–10 PM in summer, 5 PM–9 PM in winter) — this also helps reduce overall grid strain.
- Use natural light and ventilation during the day wherever possible.
- Consider a net-metered solar system if your consumption is consistently high — see the solar section above.
- Check your bill every month using the checker above to catch consumption spikes early, before they become a recurring (and expensive) habit.
Disclaimer
This page is an independent, informational bill-lookup tool and is not the official website of FESCO, PITC, WAPDA, or NEPRA. Tariff rates, taxes, surcharges, helpline numbers, and procedures are subject to change by official notification — always verify amounts, due dates, and procedures against your physical bill or FESCO's official channels (fesco.com.pk) before making payments or decisions based on this information.
Last updated: 18 jun 2026 — tariff figures reflect NEPRA notifications current as of that date and are subject to monthly/quarterly adjustment.
Frequently Asked Questions
Enter your 14-digit Reference Number or 10-digit Customer ID into the FESCO Bill Checker at the top of this page and click "Check Bill." Your latest bill — including units consumed, total amount, and due date — will appear instantly.
It's printed in the billing details box, usually in the top-left corner of your paper bill, as a 14-digit number. Your 10-digit Customer ID is typically printed just above or beside it.
Yes. After checking your bill, click "View Full Bill" and then "Download PDF" to get a duplicate copy that's valid for payment at banks, ATMs, and mobile wallets.
FPA stands for Fuel Price Adjustment (also called Fuel Cost Adjustment or Quarterly Tariff Adjustment). It's a variable charge — which can increase or decrease your bill — based on changes in the actual cost of fuel used for power generation compared to the assumed cost in the base tariff.
You can pay via JazzCash, EasyPaisa, mobile/internet banking apps (HBL, UBL, MCB, Meezan, ABL, NBP, and others), or at ATMs — just enter your 14-digit Reference Number under "Electricity Bill Payment."